1. Accepted Payment Methods
We accept payments exclusively through Shopify Payments, which securely processes:
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Credit/Debit Cards
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Currency: All transactions are processed in USD (US Dollars).
2. Payment Security
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SSL Encryption: All payments are processed through Shopify’s PCI-DSS compliant platform, ensuring your data is encrypted and secure.
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No Stored Data: We do not store or have access to your credit/debit card details.
3. Order Processing
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Authorization: Your payment method is authorized at the time of purchase. Orders are processed within 1-3 business days (excluding weekends/holidays).
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Currency Conversion: If applicable, currency conversion fees may be charged by your bank or card issuer.
4. Declined Transactions
If your payment is declined, your order will not be processed. Common reasons include:
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Insufficient funds.
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Incorrect billing information.
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Bank/card issuer restrictions.
Contact your bank or try another payment method to resolve.
5. Refunds
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Timing: Refunds are processed within 10 business days of receiving returned items, as outlined in our Return Policy.
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Method: Refunds are issued to the original payment method.
6. Pre-Orders
We currently do not accept pre-orders. All listed products are in stock and ship immediately after processing.
7. Fraud Prevention
To protect customers, orders may be held for verification if fraud is suspected. You may be asked to provide:
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Proof of identity.
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Billing address confirmation.
8. Contact Us
For payment-related questions:
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Email: contact@kingdle.shop
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Phone: +1 302-558-2048
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Address: 1678 S Governors Ave, Dover, DE 19904